Meeting/Event Information

Spans of Control – Beyond Travel Management (April Meeting)

April 27, 2017
9:30 AM to 2:30 PM
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Fifth Third Ballpark - Pepsi Stadium Club
4500 West River Drive
Comstock Park, MI 49321
Venue Website

Meeting will be held at the Fifth Third Ballpark in the Pepsi Stadium Club.  Located at 4500 West River Drive, Comstock Park, MI 49321.

Session approved for 3 credits toward GTP Certification.


9:30am  – 10:00am  –  Registration & Networking

10:00am  – 10:10 am –  Welcome

10:10am  – 11:30am  – Morning Session: Travel Industry Supplier Panel, facilitated by Charlie Mitchell, Carlson Wagonlit Travel

Bio: Charlie Mitchell is a product manager with CWT focusing on technology and innovation within business travel. He got his start in the travel industry doing meetings and events hotel sourcing. He earned his undergrad in Psychology and MBA both from the University of Thomas in his home state of Minnesota. When he is not discussing travel trends, Charlie can be found on the hockey rinks in the winter or training for triathlons in the summer.

Session Topics:

Statement of Challenge” on: “Challenges They Experience working with their Corporate Clients” areas of focus:

  1. Communicating to travelers

  2. Selling the value of their program to end-users

  3. Gaining compliance to the program

  4. And especially working with multiple departments within the Corporate Structure

11:30am  – 12:00pm  –  MBTA Business Meeting & Committee Updates

12:00pm  – 1:00pm –  Lunch & Networking

1:00pm  –  2:30pm – Afternoon Session:  Travel Buyer Panel, facilitated by Charlie Mitchell, Carlson Wagonlit Travel

They will present the Challenges & Road Blocks experienced within their corporation and actions taken to overcome these challenges.  Case studies on how this has impacted the services provided to their travelers; and the compliance to their preferred vendor channels.

2:30pm – Meeting Adjourned  – Prize Drawing


GBTA 2017 Charity Partner - Macomb County Rotating Emergency Shelter Team (MCREST):

Please consider bringing the following donations for our charity to this meeting.  They are in need of:

  • Sunscreen
  • Shaving razors
  • Off Mosquito Repellent
  • Rain Ponchos
  • Individual pre-packaged snacks for lunches

GBTA Michigan Chapter Room Block:

Hampton Inn & Suites Downtown Grand Rapids has offered a GBTA Michigan Chapter room rate of $149 Queen Room or $159 for King Room plus taxes.  

Following is the online booking link and corporate group code:  MBA

Group booking link:




Charlie Mitchell

MBTA RSVP April 2017 Meeting

GBTA CU Credit Application

GBTA CU Application Approval

2017 April - Education Day - Travel Spans of Control